FREE Continuing Education Credits

If you would like to find out more information, please contact Anna Lynn at alynn@patrickcars.com or call 847-605-4050.



For customers who need vehicle repairs, please visit one of our two repair facilities:

 Patrick Collision Naperville
1559 W Ogden Avenue
Naperville, IL 60540
Patrick Collision Schaumburg
534 Mall Drive
Schaumburg, IL 60173
 

Session 1: Satisfying Insured's Claims with Waterborne Paint
Instructor: Trent Jensen
When: Wednesday October 23, 2019 | 9am - 12pm 
Credit Hours: 3

Light breakfast will be served.
Objective: Provide agent with an understanding of the benefits of the use of waterborne based paints in the collision repair and refinishing process.

The primary course objective is to provide the agents an understanding of the benefits of the use of waterborne based paints in the collision repair and refinishing process. Benefits include improved paint matching to existing original equipment finishes leading to higher degree of customer satisfaction and retention. Further agents will obtain awareness of legislation driving change from solvent based paints and how their communities and surrounding environment benefit from this evolution.

Location:
        PPG Chicago Business Development Center
                          1535 Bond Street
                        Naperville, IL 60563


Session 2: Ethics at Work - Sharpening Your Professional Judgement
Instructor: Trent Jensen
When: Wednesday October 23, 2019 | 12:30pm - 3:30pm
Credit Hours: 3

Light lunch will be served.
Objective: Reinforce the importance of ethics within the insurance profession while identifying core values and principles that impact an agent's ethical decision making process.


This interactive course seeks to reinforce the importance of ethics within the insurance profession while identifying core values and principles (honesty, integrity, serving the needs of the client, avoiding conflicts of interest, obeying the law, showing care and respect for others) that impact an agent's ethical decision making process. Working on case studies in small groups and together as a class, agents will engage in moral deliberation about ethical situations that can occur within the industry. In addition to learning through the instructor's lecture and presentation, agents will also gain knowledge from each other's experiences and perceptions as they work through unique and challenging case studies. Practicing ethical logic through utilization of a four-step moral reasoning process, agents will improve performance as they face real ethical situations throughout their career.

Location:
        PPG Chicago Business Development Center
                          1535 Bond Street
                        Naperville, IL 60563



Contact

Patrick Collision Center

534 Mall Drive
Directions Schaumburg, IL 60173

  • Service: (847) 230-8205

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